Privacy policy

1. Data controller

Atlantic Expedition is responsible for processing the personal data collected through this website and in connection with the experiences and bookings it provides. We process data lawfully, fairly and transparently, and only for the purposes described in this policy.

2. Data we may collect

Depending on how you interact with us, we may collect identification and contact details, such as your name, email address, phone number and information included in your messages. When you make a booking through the booking platform, data necessary to manage the booking may also be processed, such as the date, selected experience, number of participants and any requirements you communicate to us.

The website may also collect basic technical data, such as IP address, device type, browser, pages viewed and information obtained through cookies, where applicable.

3. How we use your data

• Respond to enquiries and provide customer support;
• Manage bookings, payments, changes and communications related to the experience;
• Meet legal, tax, accounting and safety obligations;
• Improve the operation, security and use of our website;
• Send marketing communications only where there is an appropriate legal basis, including your consent where required.

4. Data retention

We retain personal data only for the period necessary to fulfil the purposes for which it was collected. Data associated with bookings may be retained for the time required to comply with legal obligations and resolve any complaints. Where processing relies on consent, data will be retained until you withdraw it, without prejudice to applicable legal obligations.

5. Data sharing

We may use service providers that support us in managing the website, bookings, payments, communications and operations. These partners process data only when necessary to provide their services and in accordance with applicable instructions and safeguards. We do not sell your personal data.

6. Your rights

Under applicable law, you may request access to, rectification, erasure of, restriction of or objection to the processing of your data, as well as data portability where applicable. You may also withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

If you believe your rights have not been respected, you may lodge a complaint with the competent supervisory authority, namely the Portuguese Data Protection Authority.

7. Cookies

We use cookies and similar technologies to ensure the website works, remember preferences and understand, in aggregate form, how pages are used. You can manage or delete cookies in your browser settings. Disabling certain cookies may affect some features of the site or booking platform.

8. Privacy contacts

For questions about this policy or to exercise your data protection rights, use the contact details provided on our contact page. We may request additional information to confirm your identity before handling your request.

9. Updates to this policy

We may update this privacy policy to reflect legal, operational or technological changes. The most recent version will always be available on this page, together with the relevant review date.